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Privacy Policy

PanGrow takes protection of your online data and privacy very seriously. This Privacy Policy explains PanGrow’s views and practices concerning data privacy and protection, and how they may be applicable to you, or impact you as a user of our website/services. The following document includes information regarding collection, security & safekeeping, and disclosure of customers’ personal data when using our services.

We may use your data to provide and improve our services. By using the service, you agree to the collection and use of information in accordance with this policy.

Definitions:

  1. Services – Digital Marketing services offered by PanGrow, and opted by the customer.
  2. Personal Data – Information about a living individual who can be identified based on the included datapoints.
  3. Usage Data – Data generated and collected automatically while using one of the services offered by PanGrow or while visiting PanGrow’s website.
  4. Cookies – Identifiers saved on your device’s browser to help identify and serve relevant information (ads, updates).

Types of Data That May Collected By PanGrow

Personal Data

While using our Service, you may be asked to provide certain personally identifiable information (PII) that can be used to identify and contact. PII may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Business name
  • Website URL
  • Complete Postal Address of your business.
  • Any personal data that you may submit to our website or for one of our services

Usage Data (from our website and/or services, when used)

When you use our website, and/or services, some technical data may get saved, and can be viewed and used by us for improving our service offerings. These technical data points may include, but are not ,limited to:

  • Your Public IP address
  • Your login data (Login ID, time spent before logging out, pages visited on our website while logged in, how you are using our services etc,)
  • Browser details
  • Time zone settings
  • Any other technology/applications being used to access our website
  • Your marketing and communication preferences, as selected by you.
  • Any information submitted by you directly, through our website forms, over emails etc.
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may also collect information how the Service is accessed and used. We use cookies and similar tracking technologies to track the activity on our Service.

You will have the choice to instruct your browser to refuse some or all cookies, and to notify when a cookie is being sent and saved. However, refusing all cookies may restrict the use of some portions of our Service.

Retention and use of data

PanGrow will retain your Personal Data in a secured format. This data may be used to comply with our legal obligations as per applicable laws and for creating and executing required legal documents like contracts. PanGrow is committed to international standards of data security and will ensure no part of such data is leaked or used in any unauthorized manner. Usage data pertaining to website visitors and/or PanGrow’s service usage will be stored with us for internal analysis and develop purpose only, like improving our service offerings for clients.

Transfer of Data

All saved information, including PII data received from customers will be stored on our cloud servers in an encrypted format. This data will be made available to internal employees of PanGrow on a need basis and can be accessed using unique logins provided to all employees. No data will be transferred outside our cloud infrastructure at any time.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to above mentioned retention, usage & transfer procedures.

PanGrow will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If PanGrow is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. You will be provided with a notice before any such transaction is initiated.

Disclosure for Law Enforcement

Under certain circumstances, PanGrow may be required to disclose your Personal Data if required to do so by law or in response to valid requests by Government authorities like the court of law or a Government agency).

General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) Compliance

PanGrow id compliant to existing GDPR and CCPA norms and is committed to support its customers  residing in the European Economic Area (EEA), according to the published guidelines. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties may get access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Remarketing

PanGrow may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service. PanGrow may use the following remarketing channels:

  • Google Ads – Remarketing service provided by Google Inc.
  • Twitter Remarketing – service provided by Twitter Inc.
  • Facebook Remarketing – Service provided by Facebook Inc.

Any new channels being incorporated will be updated here.

Links to Other Sites

Our services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.